Congratulations to Duja Consulting on launching The Service Plus workshop! This offering is truly a game-changer in shaping customer-centric cultures within organisations. Equipping participants with skills like empathy, active listening, and proactive problem-solving is invaluable in today’s competitive environment. I particularly love the emphasis on fostering initiative and collaboration—key ingredients in delivering extraordinary customer service. Looking forward to seeing the positive impact this workshop will have on empowering teams and driving customer loyalty!